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Dakota Cahill

Game Developer · Systems Engineer

New York Metro Region · dakota.cahill@protonmail.com · linkedin.com/in/dakotajcahill · github.com/dakotusofborg

C++ / Unreal Engine game developer with 8+ years in IT, from help desk to systems engineering. I build automation and tooling that other people rely on: PowerShell and RMM self-healing scripts, API integrations, and a suite of custom MCP servers that connect Claude Code to production platforms. Now bringing that systems and tooling background to game development.

Game projects

Obstacle Assault

Course Project

Solo: C++ gameplay, level design · Unreal Engine 5.6 · Solo

Third-person obstacle course in Unreal Engine 5.6 and C++. Moving and rotating platforms driven by a reusable C++ actor with designer-tunable velocity, distance, and rotation.

Experience

Systems Engineer

Feb 2026 – Present

TeamLogic IT · New York, NY · Hybrid

  • Engineer and operate Microsoft 365 and Azure environments (Entra ID, Intune, Exchange Online, VMs, SQL, Backup Vault) across 9+ client organizations
  • Build PowerShell and NinjaRMM automation for endpoint remediation: EDR agent deployment, compliance fixes, and RMM-triggered self-healing scripts
  • Design Zero Trust architecture with Microsoft Entra Private Access (ZTNA) and Conditional Access, replacing legacy VPN with identity-based segmentation
  • Run the endpoint and email security stack (SentinelOne, Blackpoint MDR, Defender, Proofpoint) and lead business-email-compromise investigations
  • Author disaster recovery and incident response plans aligned to RPO/RTO targets for regulated financial and CPA clients

Infrastructure Engineer

Aug 2025 – Present

Petersen Games · New York, NY

  • Run infrastructure and support operations for a tabletop and digital game publisher, sustaining 95% SLA (<24h) across 100+ weekly tickets through custom API integrations
  • Developed backend Liquid templates for the Shopify storefront, reducing render errors by 60%
  • Integrated ML-based ticket classification in Freshdesk to auto-route issues, cutting initial triage time by 40%
  • Partner with engineering on backend issues for globally distributed gaming products

Client Services Engineer

Oct 2024 – Mar 2025

RFA (Fintech) · New York, NY

  • Led migrations of financial institutions from on-prem Active Directory to Entra ID with full FINRA/SEC compliance
  • Implemented anomaly detection with Azure Sentinel and custom scripts, reducing incident recurrence by 35%

System Administrator

May 2024 – Aug 2024

Cipriani · New York, NY

  • Wrote PowerShell and Bash automation for user provisioning and maintenance, reducing manual workload by 40%
  • Built Intune MDM policies and Entra ID Conditional Access rules; configured Meraki and Barracuda networking (VLANs, site-to-site VPN)

Migration Engineer (Contract)

Jan 2024 – Apr 2024

Fanatics via Robert Half · New York, NY

  • Led the NYC corporate domain migration (mail and OneDrive) with Quest Migration Manager, delivering zero downtime for executive operations

Deskside Analyst (Contract)

Aug 2023 – Jan 2024

NBC via VortalSoft · New York, NY

  • Supported live broadcast operations for the Today Show control room, resolving time-critical AWS and VPN issues for international contractors

Technical Support Engineer

Jan 2022 – Dec 2022

Options-IT · New York, NY

  • Migrated financial firms from on-prem infrastructure to Azure AD, supporting global trading stacks

Earlier roles

  • Desktop Support Engineer (Contract), Barclays Corporate & Investment Bank2021 – 2022
  • IT Support Specialist (Contract), Google2018 – 2019
  • Wireless Technical Consultant & ASM, Verizon Wireless / Victra2018
  • Tech Support (Contract), Google2017 – 2018

Tools & builds

Custom MCP integration suite

TypeScript · Model Context Protocol · REST APIs

  • Built 10+ custom MCP servers giving Claude Code live access to PSA, RMM, documentation, identity, security, and network platforms (Autotask, NinjaOne, IT Glue, Microsoft Graph, AWS, Cloudflare, UniFi, and more)
  • Reverse-engineered undocumented private APIs where no official API existed, including session-based auth and 2FA-gated logins
  • Designed write-safety guardrails for production systems: per-account write opt-in, dry-run modes, and confirm-by-ID on every mutation

dakotacahill.com

Astro · TypeScript · Cloudflare Workers

  • This site: a type-checked content pipeline for games, devlogs, and CV, deployed on Cloudflare

Hybrid infrastructure home lab

Windows Server 2022 · Hyper-V · Docker

  • Domain controller, DNS/DHCP, GPO hardening, VLAN segmentation, and site-to-site VPN across Windows and Linux endpoints